Onboarding Officer at RwandAir Ltd: (Deadline 11 Sep 2026)

RwandAir Ltd Job Vacancy: Onboarding Officer – Deadline 11 September 2026

RwandAir Ltd is the flag carrier airline of Rwanda, operating domestic and international services across East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport.

As part of its expansion strategy, RwandAir Ltd is inviting applications from interested, qualified and competent candidates for the position of:

Job Title: Onboarding Officer

Department: HR & Administration
Reports to: Workplace Admin Specialist
Location: Kigali International Airport
Employment Type: Full-time

Job Purpose

The Onboarding Officer will be responsible for coordinating a smooth, well-organised and professional onboarding experience for new employees, from offer acceptance through their first week of employment.

The successful candidate will ensure that all onboarding activities, documentation, access requirements, induction sessions and administrative arrangements are completed efficiently and on time.

Key Duties and Responsibilities

1. Onboarding Coordination

• Coordinate end-to-end onboarding logistics for new hires, including offer documentation, ID and access requests, workstation and system setup, and welcome packs.
• Schedule and confirm induction sessions, department orientations and Day 1 arrangements with hiring managers.
• Maintain accurate and up-to-date new hire records and onboarding trackers.
• Proactively identify and flag onboarding delays or gaps.
• Serve as the first point of contact for new employees regarding onboarding-related questions and issues.
• Troubleshoot onboarding challenges and ensure timely resolution.

2. Administration and Compliance

• Ensure all pre-employment documentation, including contracts, background checks, medicals and certifications, is completed and properly filed before the employee's start date.
• Support the HR Business Partnering team with onboarding data for reporting and audit purposes.
• Ensure compliance with RwandAir policies and applicable Rwandan labour regulations throughout the onboarding process.

3. Employee Experience and Culture

• Create a warm and professional first impression of RwandAir for every new employee.
• Collect feedback from new employees about the onboarding experience.
• Recommend practical improvements to strengthen the onboarding process.
• Support other HR Administration initiatives and projects as required.

Minimum Qualifications

Applicants should have:

• A Bachelor's Degree in Human Resources, Business Administration, or a related field.
• 0–2 years of relevant work experience.

Essential Requirements

• Strong organisational skills and excellent attention to detail.
• Ability to manage multiple onboarding cases simultaneously and meet tight deadlines.
• Excellent interpersonal and people skills.
• Working knowledge of HR administration processes and documentation.

Other Desired Competencies and Skills

Previous Experience

• Internship, attachment or entry-level experience in HR, administration or customer-facing roles is an advantage.
• Proactive and practical approach to problem-solving.
• High level of integrity and discretion when handling confidential information.
• Ability to remain calm and effective under pressure, particularly during peak recruitment periods.

Job-Specific Skills

• Excellent written and verbal communication skills.
• Strong planning, coordination and follow-through abilities.
• Proficiency in Microsoft Office and HR information systems.
• Ability to quickly build positive relationships with new employees and stakeholders across different departments.

Application Requirements

Interested applicants should submit the following documents:

• Application letter addressed to the Chief HR & Administration Officer.
• Recent Curriculum Vitae.
• Copies of notarized Degree/Diploma certificates.
• Relevant professional certificates.
• Copies of academic papers.
• Photocopy of Passport or National ID.
• Three referees.

How to Apply

Applications should be submitted online through the RwandAir e-Recruitment portal.

Application Deadline: 11 September 2026

Application Portal: RwandAir e-Recruitment Portal

Important: All application documents must be submitted in PDF format only.

Why This Opportunity Matters

This is a strong entry-level opportunity for graduates in Human Resources, Business Administration and related fields who want to build a career in HR and employee administration within Rwanda's national airline.

Apply before 11 September 2026.