5 Job Positions at RwandAir Ltd: (Deadline 10, 11 Sep 2026)

Talent Acquisition Officer at RwandAir Ltd: (Deadline 11 Sep 2026)

RwandAir Ltd

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport.

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As part of its expansion strategy, RwandAir is seeking interested, qualified and competent candidates to fill the following position:

 Job Details

Job Title: Talent Acquisition Officer
Department: HR & Administration
Reports to: Talent Acquisition Manager
Location: Kigali International Airport

Job Purpose

The Talent Acquisition Officer will play a hands-on role in sourcing, screening and securing talent to support RwandAir’s growth and 4-star ambition.

Working closely with the Talent Acquisition Manager, the successful candidate will manage the candidate experience from initial contact through to the offer stage, ensuring an efficient, professional and positive recruitment experience.

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Key Duties and Responsibilities

1. Sourcing and Recruitment

  • Source and screen candidates through multiple channels, including  job boards, LinkedIn, referrals and recruitment agencies.

  • Conduct initial screening calls and coordinate interviews with hiring managers.

  • Maintain an accurate and up-to-date candidate pipeline in the applicant tracking system.

  • Draft and publish engaging job advertisements that reflect RwandAir’s employer brand.

2. Candidate and Stakeholder Experience

  • Provide a professional and responsive candidate experience throughout the recruitment process.

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  • Coordinate reference checks, offer documentation and pre-employment requirements.

  • Provide hiring managers with regular recruitment pipeline updates and status reports.

  • Support employer branding activities, including career fairs and campus engagements.

3. Reporting and Continuous Improvement

  • Track recruitment metrics, including time-to-fill, source of hire and pipeline conversion.

  • Identify and report recruitment bottlenecks.

  • Support the Talent Acquisition Manager with recruitment projects and process improvements.

  • Ensure compliance with RwandAir recruitment policies and Rwandan labour law throughout the hiring process.

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Minimum Qualifications

Applicants should have:

  • A Bachelor’s Degree in Human Resources, Business Administration, Psychology or a related field.

  • 0–2 years of relevant work experience.

Essential Requirements

  • Genuine interest in recruitment and talent sourcing.

  • Strong organisational skills and the ability to manage multiple vacancies simultaneously.

  • Excellent judgment when assessing candidates against role requirements.

  • Working knowledge of recruitment processes and best practices.

Other Desired Competencies and Skills

Previous Experience

  • Internship, attachment or entry-level experience in recruitment, HR or customer-facing roles is an advantage.

  • High energy and proactive approach, with the ability to work effectively to deadlines.

  • Strong integrity and confidentiality when handling candidate information.

  • Resilience and adaptability in a fast-paced, high-volume recruitment environment.

Job-Specific Skills

  • Excellent communication and interpersonal skills.

  • Confident use of applicant tracking systems, LinkedIn Recruiter and Microsoft Office.

  • Strong candidate sourcing and assessment skills.

  • Ability to build strong relationships with hiring managers and candidates.

How to Apply

Applicants are required to submit the following documents:

  1. Application letter addressed to the Chief HR & Administration Officer.

  2. Recent Curriculum Vitae.

  3. Copies of notarized Degree/Diploma certificates.

  4. Relevant certificates.

  5. Copies of academic papers.

  6. Photocopy of Passport or National ID.

  7. Three referees.

Application Deadline

11 September 2026

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Application documents must be submitted in PDF format only.

How to Apply Online

Apply through the RwandAir e-Recruitment portal:

CLICK HERE TO READ MORE AND APPLY

 

RwandAir Senior HR Business Partnering – Deadline: 10 September 2026

RwandAir Ltd

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport.

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As part of its expansion strategy, RwandAir is looking for interested, qualified and competent candidates to fill the following position:

 Job Details

Job Title: Senior, HR Business Partnering
Department: Human Resources
Reports to: Senior Manager, HR Business Partnering
Location: Kigali International Airport

Job Purpose

The Senior HR Business Partner is a senior practitioner within the HR Business Partnering function, responsible for delivering high-impact and strategic HR support to an assigned portfolio of business divisions across RwandAir.

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The position acts as a senior HR advisor, translating the people strategy, HR Operating Model and transformation agenda into day-to-day business outcomes.

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The successful candidate will work directly with Senior Leaders and Heads of Department to drive workforce planning, organisational effectiveness, talent management, performance culture and people-related governance.

The Senior HRBP will also coach and support HR Business Partners within the team, helping to strengthen the quality and consistency of HR business partnering across the organisation.

Key Duties and Responsibilities

A. Operational Responsibilities

  • Lead the annual and rolling workforce planning cycle for the assigned portfolio in collaboration with  Finance, Business Units and HR Centres of Excellence.

  • Anticipate future skills and capability needs based on route expansion, fleet development and operational model evolution.

  • Advise on organisational structure changes, job evaluation, manpower requests, span-and-layer reviews and succession planning.

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  • Drive talent management programmes, including identification of high-potential employees, development plans and succession pipelines.

  • Champion the People Performance Management system, including calibration, coaching, performance review compliance and capability building for line leaders.

  • Support culture-building initiatives by embedding RwandAir’s values, Ways of Working, service culture and organisational behaviours.

  • Partner with Learning & Talent Development to address capability gaps and develop a skills-based workforce.

  • Handle and resolve complex employee relations, grievance and disciplinary cases while ensuring fairness, consistency and compliance with Rwandan labour laws.

  • Advise business leaders on people-related risks and mitigation strategies.

  • Support HR policy development, compliance monitoring and governance activities.

  • Provide hands-on change support for transformation initiatives and ensure adoption of new processes, systems, structures and ways of working.

  • Coach line leaders on change leadership, organisational readiness and people communication.

  • Champion HR digitisation, workforce analytics, dashboards and self-service adoption.

  • Use workforce data and analytics to provide insights on headcount, performance, retention and people risks.

  • Prepare timely and accurate people reports for divisional leaders and the Senior Manager, HRBP.

B. Functional Coaching and Uplift

  • Act as a senior peer and coach to HR Business Partners by sharing best practices, reviewing casework and strengthening business partnering standards.

  • Deputise for the Senior Manager, HRBP on assigned matters and represent the HR function in cross-departmental forums.

  • Contribute to building HRBP capability in workforce planning, organisational design, talent management and analytics.

  • Contribute to the development of Rwandan national talent by coaching Rwandan national developees and preparing them for career growth.

  • Perform other duties related to the position as directed by the Senior Manager, HRBP.

C. Strategic Responsibilities

  • Act as the senior HR advisor to assigned Senior Leaders and Heads of Department.

  • Diagnose workforce challenges and translate business priorities into effective people plans.

  • Cascade and operationalise the HR Transformation Roadmap within the assigned portfolio.

  • Provide a commercially aware and outside-in perspective based on RwandAir’s route expansion, fleet development and 4-star ambition.

  • Lead assigned workstreams within HR Transformation initiatives.

Minimum Qualifications and Experience

Applicants should have:

  • A Bachelor’s Degree in Human Resources, Business Administration, Industrial Psychology or a related field.

  • Minimum of 6 years of progressive HR experience.

  • At least 3 years of experience in a senior HR Business Partner or equivalent business partnering role.

Added Advantage

  • Postgraduate qualification.

  • MBA.

  • Globally recognised HR certification such as CIPD, SHRM-SCP or SPHR.

Essential Requirements

  • Hands-on HR partnering experience in a transformation environment or fast-moving operational sector such as aviation, hospitality, FMCG, logistics or telecommunications.

  • Proven ability to influence senior stakeholders.

  • Experience managing complex employee relations cases from start to finish.

  • Working knowledge of HR operating models, workforce planning, organisational design and change management.

  • Ability to operate effectively within a developing HR function, manage ambiguity, prioritise tasks and deliver results.

Other Desired Competencies and Skills

Previous Experience

  • Experience supporting the development of a new or evolving HR function.

  • Strategic thinking and problem-solving skills.

  • Strong influencing and stakeholder management skills at senior leadership level.

  • High emotional intelligence and resilience.

  • Change agility and adaptability.

  • High integrity and sound judgment.

  • Strong results orientation and accountability.

  • Coaching and peer-leadership mindset.

Job-Specific Skills

  • Strong business acumen and commercial awareness.

  • Solid understanding of talent management, performance management and HR analytics.

  • Strong knowledge of Rwandan labour legislation.

  • Project management and change management capabilities.

  • Excellent communication, facilitation and advisory skills.

  • Ability to build trust and manage complex stakeholder environments.

  • Excellent problem-solving and strategic thinking skills.

  • Strong mentoring and coaching abilities.

  • Ability to coach and uplift HR Business Partners and line managers.

  • Confident use of HRIS, dashboards and digital HR tools.

How to Apply

Applicants are required to submit the following documents:

  1. Application letter addressed to the Chief HR & Administration Officer.

  2. Recent Curriculum Vitae.

  3. Copies of notarized Degree/Diploma certificates.

  4. Relevant certificates.

  5. Copies of academic papers.

  6. Photocopy of Passport or National ID.

  7. Three referees.

Application Deadline

10 September 2026

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Application documents must be submitted in PDF format only.

Apply Online

Applicants should apply through the RwandAir e-Recruitment portal:

CLICK HERE TO READ MORE AND APPLY

 

 

RwandAir Sales Executive – Uganda | Deadline: 10 September 2026

RwandAir Ltd

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport.

As part of its expansion strategy, RwandAir is looking for interested, qualified and competent candidates to fill the following position:

Job Details

Job Title: Sales Executive
Department: Commercial
Reports to: Sales and Development Manager / Sales Manager
Location: Kampala, Uganda

Job Purpose

The Sales Executive will drive passenger revenue growth by managing a portfolio of trade and corporate accounts, conducting regular sales visits and supporting the implementation of sales initiatives.

The position plays a key frontline role in market engagement, product promotion, agent support and sales reporting. The successful candidate should have strong interpersonal skills, commercial awareness and a good understanding of airline sales processes.

Key Duties and Responsibilities

A. Operational Responsibilities

  • Manage a portfolio of travel agents, TMCs and corporate clients to grow sales and strengthen engagement.

  • Conduct regular sales visits, presentations and product training sessions to promote RwandAir’s products and services.

  • Promote tactical campaigns, route launches, seasonal fares and ancillary services to increase conversions.

  • Monitor agent performance using ticketing and MIDT data and recommend interventions for low-performing accounts.

  • Respond to daily partner queries regarding fare rules, group quotations, bookings, refunds and service issues.

  • Liaise with Pricing and Revenue Management teams regarding special fare requests and tactical deal approvals.

  • Track booking trends and prepare sales reports for weekly performance updates and pipeline reviews.

  • Support onboarding of new agents by guiding them through accreditation, registration and product orientation.

  • Participate in trade shows, industry events and joint promotional activities with tourism boards and suppliers.

  • Assist with planning and execution of familiarisation trips, agent workshops and in-market activations.

  • Ensure accurate CRM updates and maintain proper contact logs and account records.

  • Monitor competitors’ activities and provide market intelligence to support pricing and product positioning decisions.

  • Work closely with ticketing and customer service teams to resolve partner issues and support service recovery.

  • Meet or exceed monthly revenue targets and contribute to overall sales office performance.

Minimum Qualifications and Experience

Applicants should have:

  • A Bachelor’s Degree in Business Administration, Marketing, Sales, Aviation Management, Tourism or a related field.

  • 2–4 years of experience in airline sales, travel agency sales, aviation commercial operations or customer-facing sales roles.

  • Hands-on experience with airline reservation and ticketing systems such as Amadeus, Sabre or equivalent.

  • Experience handling B2C and/or B2B customers, including walk-in clients, corporate accounts and travel agents.

  • Knowledge of airline fare structures, branded fares, ancillary services and promotional offers.

  • Proven experience achieving sales targets, conversion KPIs and revenue goals.

  • Familiarity with ticketing processes, including issuance, exchanges, refunds and revalidations.

  • Experience supporting sales campaigns, route promotions and tactical offers.

  • Working knowledge of IATA/BSP rules and airline ticketing policies.

  • Experience preparing basic sales reports and performance summaries.

Other Desired Competencies and Skills

  • Strong selling and negotiation skills with the ability to convert enquiries into bookings.

  • Good understanding of airline products, routes, fare families and ancillary services.

  • Ability to identify upselling and cross-selling opportunities.

  • Strong customer service and communication skills.

  • Ability to work effectively in a fast-paced airline sales environment.

  • High level of accuracy and attention to detail in bookings and ticket issuance.

  • Ability to meet daily and monthly sales targets.

  • Strong problem-solving skills when handling customer objections and booking issues.

  • Ability to comply with sales procedures, fare rules and revenue control requirements.

  • Proficiency in reservation systems, POS tools and basic CRM platforms.

  • Basic analytical skills to track sales performance and KPIs.

  • Strong teamwork and collaboration skills.

  • Professional appearance and strong representation of the RwandAir brand.

  • Willingness to work shifts, weekends and public holidays when required.

How to Apply

Applicants are required to submit the following documents:

  1. Application letter addressed to the Chief HR & Administration Officer.

  2. Recent Curriculum Vitae.

  3. Copies of notarized Degree/Diploma certificates.

  4. Relevant certificates.

  5. Copies of academic papers.

  6. Photocopy of Passport or National ID.

  7. Three referees.

Application Deadline

10 September 2026

Application documents must be submitted in PDF format only.

Apply Online

Applicants should apply through the RwandAir e-Recruitment portal:

CLICK HERE TO READ MORE AND APPLY

 

 

Onboarding Officer at RwandAir Ltd: (Deadline 11 Sep 2026)

RwandAir Ltd Job Vacancy: Onboarding Officer – Deadline 11 September 2026

RwandAir Ltd is the flag carrier airline of Rwanda, operating domestic and international services across East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport.

As part of its expansion strategy, RwandAir Ltd is inviting applications from interested, qualified and competent candidates for the position of:

Job Title: Onboarding Officer

Department: HR & Administration
Reports to: Workplace Admin Specialist
Location: Kigali International Airport
Employment Type: Full-time

Job Purpose

The Onboarding Officer will be responsible for coordinating a smooth, well-organised and professional onboarding experience for new employees, from offer acceptance through their first week of employment.

The successful candidate will ensure that all onboarding activities, documentation, access requirements, induction sessions and administrative arrangements are completed efficiently and on time.

Key Duties and Responsibilities

1. Onboarding Coordination

  • Coordinate end-to-end onboarding logistics for new hires, including offer documentation, ID and access requests, workstation and system setup, and welcome packs.
  • Schedule and confirm induction sessions, department orientations and Day 1 arrangements with hiring managers.
  • Maintain accurate and up-to-date new hire records and onboarding trackers.
  • Proactively identify and flag onboarding delays or gaps.
  • Serve as the first point of contact for new employees regarding onboarding-related questions and issues.
  • Troubleshoot onboarding challenges and ensure timely resolution.

2. Administration and Compliance

  • Ensure all pre-employment documentation, including contracts, background checks, medicals and certifications, is completed and properly filed before the employee's start date.
  • Support the HR Business Partnering team with onboarding data for reporting and audit purposes.
  • Ensure compliance with RwandAir policies and applicable Rwandan labour regulations throughout the onboarding process.

3. Employee Experience and Culture

  • Create a warm and professional first impression of RwandAir for every new employee.
  • Collect feedback from new employees about the onboarding experience.
  • Recommend practical improvements to strengthen the onboarding process.
  • Support other HR Administration initiatives and projects as required.

Minimum Qualifications

Applicants should have:

  • A Bachelor's Degree in Human Resources, Business Administration, or a related field.
  • 0–2 years of relevant work experience.

Essential Requirements

  • Strong organisational skills and excellent attention to detail.
  • Ability to manage multiple onboarding cases simultaneously and meet tight deadlines.
  • Excellent interpersonal and people skills.
  • Working knowledge of HR administration processes and documentation.

Other Desired Competencies and Skills

Previous Experience

  • Internship, attachment or entry-level experience in HR, administration or customer-facing roles is an advantage.
  • Proactive and practical approach to problem-solving.
  • High level of integrity and discretion when handling confidential information.
  • Ability to remain calm and effective under pressure, particularly during peak recruitment periods.

Job-Specific Skills

  • Excellent written and verbal communication skills.
  • Strong planning, coordination and follow-through abilities.
  • Proficiency in Microsoft Office and HR information systems.
  • Ability to quickly build positive relationships with new employees and stakeholders across different departments.

Application Requirements

Interested applicants should submit the following documents:

  • Application letter addressed to the Chief HR & Administration Officer.
  • Recent Curriculum Vitae.
  • Copies of notarized Degree/Diploma certificates.
  • Relevant professional certificates.
  • Copies of academic papers.
  • Photocopy of Passport or National ID.
  • Three referees.

How to Apply

Applications should be submitted online through the RwandAir e-Recruitment portal.

Application Deadline: 11 September 2026

Application Portal: RwandAir e-Recruitment Portal

Important: All application documents must be submitted in PDF format only.

Why This Opportunity Matters

This is a strong entry-level opportunity for graduates in Human Resources, Business Administration and related fields who want to build a career in HR and employee administration within Rwanda's national airline.

Apply before 11 September 2026.

 
 

RwandAir Ltd Vacancy: Head of Organization Design & Total Rewards – Deadline 11 September 2026

RwandAir Ltd, the flag carrier airline of Rwanda, is expanding its operations as it works toward 4-Star status and stronger regional hub leadership.

The airline is inviting applications from highly qualified and experienced professionals for the following position:

Job Title: Head of Organization Design & Total Rewards

Department: HR & Administration
Reports to: Chief HR & Administration Officer
Location: Kigali International Airport, Rwanda
Experience Required: 10–12 years

Job Purpose

The Head of Organization Design & Total Rewards will lead the development of RwandAir's organization design, job architecture, workforce planning, compensation and benefits frameworks.

This is a strategic build role, responsible for developing and embedding systems covering an estimated workforce of 1,200–1,500 employees, including headquarters, outstations, flight crew, cabin crew, engineering and ground operations.

The successful candidate will help establish how work is organised across RwandAir and how roles are evaluated, graded, compensated and rewarded.

Key Duties and Responsibilities

1. Organization Design & Job Architecture

  • Develop and maintain RwandAir's organisation design standards, including spans, layers and decision rights.
  • Lead structural reviews across Commercial, Flight Operations, Ground Operations, Engineering, Cargo, Cabin Services and Corporate functions.
  • Design and implement an enterprise-wide job architecture covering job families, career levels and role profiles.
  • Establish workforce planning methodologies and productivity ratios.
  • Translate fleet and network plans into a credible three-year workforce and cost plan.

2. Total Rewards & Compensation

  • Develop RwandAir's Total Rewards philosophy, including market positioning, pay mix and differentiation.
  • Present the Total Rewards strategy for Executive Committee and Board approval.
  • Lead job evaluation using recognised methodologies such as Korn Ferry Hay, Mercer IPE or WTW GGS.
  • Chair the technical job evaluation panel.
  • Develop and maintain salary structures and annual pay review processes.
  • Conduct market benchmarking against regional and global airlines.
  • Develop compensation rules for flight crew and technical employees, including flight/duty pay, allowances and licence pay.
  • Oversee employee benefits such as medical insurance, pension, staff travel and housing.

3. Governance & Leadership

  • Lead the employment cost strategy and localisation/expatriate rewards framework.
  • Advise the Chief HR & Administration Officer and CFO on employment cost and organisational structure decisions.
  • Ensure structural changes maintain RCAA and IOSA postholder requirements and regulatory accountability.
  • Build and lead a technically strong Organization Design & Rewards team.
  • Develop and transfer technical capabilities to Rwandan HR professionals.

Minimum Qualifications

Applicants should have:

  • A Bachelor's Degree in Human Resource Management, Business Administration, Economics, Statistics, Industrial/Organisational Psychology or a related field.
  • 10–12 years of progressive HR experience.
  • At least 5–6 years of specialist experience in reward, job architecture or organisation design.

Preferred Qualifications

The following are strongly preferred:

  • A Master's degree, such as MBA, MSc in HR Management or MSc in Organisational Psychology.
  • Accreditation in a recognised job evaluation methodology, including Korn Ferry Hay, Mercer IPE or WTW GGS.

Essential Experience

Candidates should demonstrate:

  • Experience leading at least one enterprise-wide job evaluation and grading implementation in an organisation with 1,000+ employees.
  • Experience in aviation or another regulated, multi-site and safety-critical industry. Aviation experience is strongly preferred.
  • Experience designing compensation for mixed workforce populations, including licensed/technical, operational shift, unionised, expatriate and local employees.
  • Experience presenting pay and organisational structure decisions at Board or Executive Committee level.

Other Desired Competencies & Skills

Previous Experience

  • Proven ability to move an organisation from having no formal framework to a governed and effective framework.
  • Strong ability to manage and communicate organisational change.
  • Confidence to challenge senior leaders when proposed structures or grades are not supportable.
  • Strong understanding of employment costs and their impact on business performance and the P&L.
  • Ability to handle executive compensation, restructuring and confidential employee information with a high level of discretion.

Job-Specific Skills

  • Strong knowledge of organisation design methodologies, including Galbraith Star Model, Kates Kesler and Ulrich value-chain logic.
  • Advanced job evaluation and grading expertise.
  • Strong compensation and benefits design capabilities.
  • Experience in salary structure development, market pricing, incentive design and benefits economics.
  • Advanced workforce analytics and cost modelling skills.
  • Working knowledge of aviation operations, including ICAO, IOSA, RCAA postholder structures, FTL, crew productivity, CASK and ASK.
  • Working knowledge of Rwandan Labour Law No. 66/2018.
  • Proficiency in HRIS/ERP systems, position management, organisation modelling and compensation modules.

Application Requirements

Applicants are required to submit:

  • Application letter addressed to the Chief HR & Administration Officer.
  • Recent Curriculum Vitae.
  • Copies of notarized Degree/Diploma certificates.
  • Relevant professional certificates.
  • Copies of academic papers.
  • Photocopy of Passport or National ID.
  • Three referees.

How to Apply

Interested and qualified candidates should submit their applications through the RwandAir e-Recruitment portal.

Application Deadline: 11 September 2026

Application Documents: PDF format only.

Important

This is a senior-level HR leadership position requiring substantial experience in organisation design, job evaluation, compensation and total rewards. Candidates should carefully review the minimum experience and specialist requirements before applying.