Visa Assistant (NIV/IV)

Vacancy Announcement: KIGALI-2026-001

The Embassy of the United States of America in Kigali is recruiting for Visa Assistants (NIV/IV). The position is open to All Interested Candidates/All Sources and available to start immediately.

Duties: The Visa Assistant (NIV/IV) performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) and immigrant visa (IV) services, in accordance with the Consular Section’s standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work. Customer service focus is essential in a Consular Section that addresses a wide range of applicants in person and via correspondence daily. The position requires a high-level attention to detail to ensure case meet documentary requirements, as well as to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by visa demand and scheduling, this can include the ability to rotate between the NIV and IV sections if necessary.

All applications must be submitted via Electronic Recruitment Application (ERA) by April 30, 2026.

Full announcement and application procedures are available on https://rw.usembassy.gov/jobs/

Only shortlisted candidates will be contacted.

Please note that e-mailed applications are not accepted. Only applications submitted through
our Electronic Recruitment Application will be considered.