Branch Operation officer at KARISIMBI SACCO NYABIHU: (Deadline 07-09-2026)

JOB ANNOUNCEMENT: 

KARISIMBI SACCO NYABIHU is a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 12 Umurenge Savings and Credit Cooperatives (U-SACCOs) operating within Nyabihu District, in accordance with the Government of Rwanda SACCO’s consolidation framework with the supervision of the National Bank of Rwanda(NBR) and MINECOFIN.

KARISIMBI SACCO NYABIHU is looking for Qualified, Competent, Committed, Proactive and self-motivated individual to occupy the following positions at Head office and Branch level:

Branch Operation officer (1)
Under the supervision and guidance of the Branch Business Manager, Branch Operation officer has the following main responsibilities:

• To work diligently on the assigned work on time and to produce results;
• To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and respect working days and hours;
• To maintain the confidentiality of work;
• To provide basic identification documents before starting work;
• To follow the principles and codes of conduct governing the business activities of the Cooperative;
• Monitors all operations activities to ensure optimal standard of all services offered to the customers and members in the KARISIMBI SACCO NYABIHU;
• Ensures that all security related standards are in place (e.g. key and access code management, monitoring of security personnel, security audit);
• Ensures that all equipment needed in the branch;
• Documents branch-level purchases and collecting and sending corresponding invoices to HQ;
• Is responsible for supervision operations of outlets/sub-branches and contact point for all branch and sub-branch staff;
• Is responsible for the inventory list of passbooks, bank cards, cheque books, PINs etc;
• First point of contact for agents operating in the branch’s region and monitoring of agents;
• To monitor all business activities carried out on a daily basis;
• To ensure that all financial security principles are in place and adhered to;
• To ensure that all equipment required by the branch is properly stored and recorded;
• Maintaining proper records of the branch in the field of purchasing and collecting and initiating or sending related receipts to the headquarters;
• Managing the list of member booklets, bank cards, checking books, passwords (PINs), etc.;
• Performing other duties that do not conflict with the laws and regulations required by the supervisor or the superior authority.

Qualifications & Experience required

• Bachelor’s degree in accounting/business administration or related field.
• In-depth understanding of banking processes.
• Focused on customer service and effective and efficient KARISIMBI SACCO NYABIHU operations.
• Three years’ experience in the microfinance and banking industry.
• Able to multitask, prioritize, and manage time efficiently.
• Verifications and approvals according to the processes in the policy and procedure manuals.

How to apply,
All interested and qualified candidates are invited to submit their applications with a Motivation
letter addressed to the chairperson of the Board of Directors (indicating their motivation, suitability, knowledge and experience), Updated CV, copies of their academic, professional and training certificates and copies of National ID cards or passports to KARISIMBI SACCO NYABIHU Head Office not later than 07th September 2026 at 17:00 pm.

Note:

• Only hardcopy Applications will be received

• Only shortlisted candidates will be contacted for exam

Done at Nyabihu on 26th August, 2026
Chairperson of Board of Directors of KARISIMBI SACCO NYABIHU
UWANJYE Brigitte