Job responsibilities

 LAN/WAN, Internet installation, configuration, testing, maintain and repair;  installations, debugging, maintenance, upgrades, and general support of switches, firewalls, Manage and configure VPNs (IPsec) and routers;  Administration, Maintenance and troubleshooting of Routers, Switches, Design, deploy and manage wireless router;  Provide technical specifications of Hardware and Software to be procured and check their quality during delivered period;  Administer, order and maintain spare parts for Network Systems (Hardware/Software);  Support NIDA’s user to access Network and Internet Connection;  Liaise with the rest of the IT team members to meet LAN/WAN objectives;  Configure, Manage and Maintain LAN/WAN/Internet Security between NIDA and stakeholders;  Prepare and maintain documentation of network configurations and cabling layouts;  Deploy all software and hardware upgrades to the networking Unit;  Hardware/Software configuration and Troubleshooting of NIDA’s Network Unit: Servers, Switches, Routers, Firewalls;  Rigorously create and maintain documentation for all Design, processes and procedures of Network System;  Provide end-user support and issue resolution;  Provide support for online connectivity between NIDA and stakeholders;  Proactive monitoring of all network devices, services, and servers using a combination of network tools to ensure high availability and NIDA’s Service Level Agreement it has with other institutions;  Collect and review network utilization data for capacity and planning purposes;  Analyze and sustain capacity and performance requirements of network;  Research, evaluate and recommend technologies to support business requirements;  Maintain logs related to Network’s as well as maintenance and repair records;  Developing, implementing, testing, and maintaining Network disaster recovery plans;  Inventory of network equipment;  Provide Annual inventory report (indicating equipment for refurbishment or disposal);  Take part in finalizing subcontracting technicians/Company contract;  Check the service provided quality;  News and publications updates, adding new functionalities;  Produce monthly, quarterly and annual reports on activities and status of NIDA LAN/WAN;  Advise supervisor accordingly.

Qualifications

  •  
    Advanced diploma in Computer Science

    3 Years of relevant experience


  •  
    Advanced diploma in Computer Engineering

    3 Years of relevant experience


  •  
    Advanced diploma in Information and Communication Technology

    3 Years of relevant experience


  •  
    Advanced diploma in Electronics and Telecommunication Engineering

    3 Years of relevant experience


  •  
    Bachelor's Degree in Computer Science

    3 Years of relevant experience


  •  
    Bachelor's Degree in Computer Engineering

    3 Years of relevant experience


  •  
    Bachelor's Degree in Information and Communication Technology

    3 Years of relevant experience


  •  
    Bachelor's Degree in Electronics and Telecommunication Engineering

    3 Years of relevant experience


  •  
    Master’s Degree in Computer Science

    1 Years of relevant experience


  •  
    Master’s Degree in Computer Engineering

    1 Years of relevant experience


  •  
    Master’s Degree in Information and Communication Technology

    1 Years of relevant experience


  •  
    Bachelor's Degree in Information Management Systems,

    3 Years of relevant experience


  •  
    Master's Degree in Information Management Systems,

    1 Years of relevant experience


  •  
    Advanced Diploma in Information Management Systems

    3 Years of relevant experience


  •  
    Master's Degree in Electronics and Telecommunication Engineering

    1 Years of relevant experience

Required competencies and key technical skills
  •  
    Resource management skills

  •  
    Problem solving skills

  •  
    Decision making skills

  •  
    Time management skills

  •  
    Risk management skills

  •  
    Results oriented

  •  
    Digital literacy skills

  •  
    Knowledge of research and development of ICT policies and strategies

  •  
    Experience in configuring, managing and maintaining network equipment

  •  
    Analytical skills;
Psychometric Languages
  •  
    English

  •  
    Français
Psychometric Domains
  •  
    Problem solving

    Competence / Skills


  •  
    Decision making

    Competence / Skills


  •  
    Analytical skills

    Competence / Skills


  •  
    Time management

    Competence / Skills


  •  
    Knowledge/Awareness

    Behavior and attitude


  •  
    Self-report measures

    Behavior and attitude


  •  
    Patience

    Behavior and attitude


  •  
    Coordination

    Behavior and attitude


  •  
    Clear and Effective Communication

    Communication skills


  •  
    Adaptability and Flexibility

    Communication skills