Professional Operations Manager at The National Pharmacy Council of Rwanda: (Deadline 03-09-2026) JOB ADVERTISEMENT Professional Operations Manager Position: Professional Operations ManagerOrganization: National Pharmacy Council (NPC), RwandaDuty Station: Kigali, RwandaEmployment Type: Permanent, Full-timeSalary: As per the NPC's approved salary structure.Application Deadline: September 3, 2026, at 5:00 PM (Kigali time) ABOUT US The National Pharmacy Council (NPC) is an independent statutory regulatory authority established by Law No. 45/2012 of 14/01/2013, mandated to ensure that the rules, honour and dignity of the pharmacy profession are upheld and that public health is protected. The Council promotes the principles of morality, integrity and dedication essential to pharmacy...
Professional Operations Manager at The National Pharmacy Council of Rwanda: (Deadline 03-09-2026)
JOB ADVERTISEMENT
Professional Operations Manager
Position: Professional Operations Manager Organization: National Pharmacy Council (NPC), Rwanda Duty Station: Kigali, Rwanda Employment Type: Permanent, Full-time Salary: As per the NPC's approved salary structure. Application Deadline: September 3, 2026, at 5:00 PM (Kigali time)
ABOUT US
The National Pharmacy Council (NPC) is an independent statutory regulatory authority established by Law No. 45/2012 of 14/01/2013, mandated to ensure that the rules, honour and dignity of the pharmacy profession are upheld and that public health is protected. The Council promotes the principles of morality, integrity and dedication essential to pharmacy practice, and ensures that all its members comply with their professional obligations and the laws and regulations governing pharmacy professionals in Rwanda. The vision of the National Pharmacy Council is to become a Centre of Excellence in the regulation and control of the pharmacy profession.
ABOUT THE ROLE
The National Pharmacy Council is seeking to recruit a qualified and experienced Professional Operations Manager to be based in the City of Kigali. Reporting to the Permanent Secretary and Registrar, the Professional Operations Manager will lead the Council's core regulatory functions, registration and licensing, education and continuous professional development, and practice and conduct oversight while deputizing for the Permanent Secretary and supporting the Council's Technical Committees.
DUTIES AND RESPONSIBILITIES
The Professional Operations Manager will be responsible for the following:
Registration and Licensing
Coordinate the planning, organization and guidance required to establish, develop and maintain universally acceptable standards for the registration of pharmacy professionals.
Coordinate all activities related to the pre-registration examination.
Ensure the timely execution of the registration and licensing of pharmacy professionals.
Education and Continuous Professional Development (CPD)
Ensure the effective management of the Continuous Professional Development (CPD) program.
Coordinate the planning, organization and guidance required to establish, develop and maintain universally acceptable standards in pharmacy education and related matters.
Coordinate CPD program activities to ensure that program goals and objectives are achieved in line with established priorities, timelines and funding constraints.
Coordinate educational activities offered by CPD providers for professionals undertaking CPD activities for relicensing purposes.
Coordinate all activities related to the internship program.
Practice and Conduct
Coordinate the planning, organization and guidance required to establish, develop and maintain universally acceptable standards in pharmacy practice and professional conduct.
Evaluate and support the development of policies and procedures for the management of professional misconduct cases.
Manage the complaints and investigation process relating to professional conduct.
Management
Deputize for the Permanent Secretary in ensuring the smooth running of the Council's office.
Provide technical support to all Technical Committees of the Council.
Manage staff and oversee the day-to-day activities of the Professional Affairs Department of the NPC.
Participate in the development and execution of the NPC's action plan and strategic plan.
Prepare, or supervise the preparation of, progress reports, quarterly reports, annual reports and other reports as required by the Permanent Secretary.
Record minutes of meetings of the Permanent Secretary, including meetings with stakeholders.
Perform any other duties as may be assigned by the supervisor in line with the job description.
QUALIFICATIONS AND REQUIREMENTS
Educational Qualifications
A Bachelor's degree in Pharmacy with a minimum of four (4) years of progressively responsible, related experience is required; a Master's degree in a health-related profession is an added advantage.
A valid license to practice the pharmacy profession in Rwanda.
Knowledge and Skills
Demonstrated leadership, strategic planning, visioning and management abilities.
Demonstrated ability to build and maintain relationships with senior-level colleagues, and to interact productively and comfortably with NPC stakeholders.
Excellent writing and presentation skills in English are required, along with good working knowledge of French.
Ability to manage multiple projects simultaneously and to work effectively under pressure.
Computer literate, with proficiency in Microsoft Office applications.
Ability to work independently and to solve complex problems using sound judgment and discretion.
Ability to develop and maintain effective partnerships with medical, pharmaceutical and health-training institutions.
Willingness to perform other duties as determined by the Permanent Secretary/Registrar.
HOW TO APPLY
Interested and qualified candidates should submit a complete application package comprising:
A cover letter addressed to the Chairperson of the Rwanda National Pharmacy Council
A Curriculum Vitae
Proof of relevant work experience
A notarized copy of the Pharmacy degree
A notarized copy of the equivalence certificate of the degree from the higher Education Council (for applicant who studied abroad)
A copy of the license to practice pharmacy
A copy of the National Identity Card
A valid criminal record certificate, to be submitted by the successful candidate prior to issuance of the appointment letter.
APPLICATION SUBMISSION
Submission Deadline: September 3, 2026, at 5:00 PM (Kigali time)
Submission Channel: Complete application packages must be submitted in hard copy.
Submission Venue: National Pharmacy Council (NPC) Head Office, KG 632 St, Kimihurura, Rugando, City of Kigali.
Late Applications: Late applications will not be accepted.
Selection Process: Only shortlisted candidates will be contacted for an interview. NPC reserves the right to conduct additional assessments as part of the selection process.
