People & Culture Manager at Mantis Epic Hotel and Suites: (Deadline 19 April 2026)
PEOPLE & CULTURE MANAGER
Location: Nyagatare, Rwanda
Department: Human Resources
Reporting to: General Manager
About Epic Hotel
Epic Hotel is a dynamic and growing hospitality destination, committed to delivering exceptional guest experiences through outstanding service and a high-performing team culture. We are seeking an experienced and passionate People & Culture Manager to lead our people strategy and support the hotel’s continued growth and operational excellence.
The Role
As the People & Culture Manager, you will be responsible for overseeing all HR functions within the hotel. You will play a key role in building a positive workplace culture, ensuring compliance with labour laws, and driving employee engagement and performance across all departments.
Key Responsibilities
- Lead and manage the full recruitment and onboarding process
- Develop and implement HR policies and procedures in line with local labour laws
- Oversee employee relations, including disciplinary processes and grievance handling
- Support department heads with performance management and workforce planning
- Drive employee engagement, retention, and training initiatives
- Ensure accurate HR administration, reporting, and record-keeping
- Manage payroll coordination, benefits, and staff welfare programs
- Promote a strong service culture aligned with the hotel’s brand values
Experience & Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field
- Minimum of 3–5 years’ HR experience, preferably within the hospitality industry
- Proven experience in employee relations and labour law compliance
- Professional HR certification (advantageous)
Skills & Competencies
- Strong leadership and interpersonal skills
- Excellent communication and conflict resolution abilities
- High level of integrity and confidentiality
- Strong organisational and administrative skills
- Ability to work in a fast-paced, service-driven environment
- Sound knowledge of local labour legislation
What We Offer
- Opportunity to be part of a growing and ambitious hotel brand
- A collaborative and supportive work environment
- Competitive remuneration package
- Career development and growth opportunities
How to Apply
If you are a motivated HR professional with a passion for hospitality and people development, we invite you to apply.
Please submit your CV and cover letter to: Donanta.MBABAZI@mantiscollection.com not later than 19 April 2026.
Epic Hotel & Suites is an equal opportunity employer. Only shortlisted candidates will be contacted.
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