POSITION

COMPETENCY REQUIREMENT

KEY RESPONSIBILITIES

No

Registered Nurse

EDUCATION AND EXPERIENCE

• She/he must have a Bachelor’s degree (A0) in General Nursing.
• He /She should have least Three years of experience at Level two teaching hospital.
• Experience in pediatrics, critical care, operating theatre, A&E or neonatology will be an added advantage.
• Registered with a relevant professional body with valid license to practice.

KILLS AND ABILITIES

• Effective communication skills
• Committed to delivery of Customer focused health care
• Teaching & management skills is an added advantage
• Knowledge of health & safety standards and requirements is an added advantage
• Excellent written and oral communication skills
• Able to analyze detailed information

Ability to work in a team

• Carry out comprehensive and accurate nursing assessment
• Accept accountability and responsibility for own actions within nursing practice
• Acts to enhance the professional development of self and others
• Initiates, carrying therapeutic and effective interpersonal relationship
• Practices in accordance with the professional’s code of ethics
• Implement standards of delivery of care, infection control, health and safety
• Contribute to the development of policies, procedures and clinical guidelines and ensure adherence by the ward team.
• Undertake clinical and associated audits as appropriate for the given area.
• Record and report all incidents, accidents, and complaints involving staff, patients, and visitors

• Ensure that all patient interactions are documented

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POSITION

COMPETENCY REQUIREMENT

KEY RESPONSIBILITIES

No

Porter

EDUCATION AND EXPERIENCE

• Minimum of an Advanced Certificate (A2) in a relevant field.
• Additional training in logistics or inventory management is preferred.
• At least two (2) years of experience in warehousing, logistics, or pharmaceutical environments is an added advantage.

SKILLS AND ABILITIES

• Physically fit with the ability to lift and move heavy items safely.
• Basic understanding of health, safety, and hygiene standards in storage and handling.
• Proven ability to work effectively as part of a team and to follow instructions accurately.
• Strong communication skills and high attention to detail.
• Good communication skills and attention to detail.

• Assist with the cleaning and sanitization of storage areas, handling zones, and distribution equipment in accordance with Good Distribution Practice (GDP) and health & safety regulations.
• Support warehouse staff in moving and organizing pharmaceutical products and medical supplies within the facility.
• Ensure all waste disposal is conducted correctly and in compliance with pharmaceutical waste management policies.
• Help in receiving and unpacking deliveries, verifying contents against packing slips and reporting discrepancies.
• Maintain clear walkways and organized storage areas to promote safety and operational efficiency.
• Assist with stock picking and packing under supervision, ensuring proper handling to avoid contamination or damage.
• Operate basic handling tools or trolleys safely and responsibly.
• Support the preparation of orders for dispatch and help with loading and unloading of delivery vehicles.
• Report any equipment faults, hazards, or incidents promptly to the supervisor.

Follow all standard operating procedures (SOPs) related to hygiene, safety, and pharmaceutical product handling.

2

POSITION

COMPETENCY REQUIREMENT

KEY RESPONSIBILITIES

No

Porter

EDUCATION AND EXPERIENCE

• Minimum of an Advanced Certificate (A2) in a relevant field.
• Additional training in logistics or inventory management is preferred.
• At least two (2) years of experience in warehousing, logistics, or pharmaceutical environments is an added advantage.

SKILLS AND ABILITIES

• Physically fit with the ability to lift and move heavy items safely.
• Basic understanding of health, safety, and hygiene standards in storage and handling.
• Proven ability to work effectively as part of a team and to follow instructions accurately.
• Strong communication skills and high attention to detail.
• Good communication skills and attention to detail.

• Assist with the cleaning and sanitization of storage areas, handling zones, and distribution equipment in accordance with Good Distribution Practice (GDP) and health & safety regulations.
• Support warehouse staff in moving and organizing pharmaceutical products and medical supplies within the facility.
• Ensure all waste disposal is conducted correctly and in compliance with pharmaceutical waste management policies.
• Help in receiving and unpacking deliveries, verifying contents against packing slips and reporting discrepancies.
• Maintain clear walkways and organized storage areas to promote safety and operational efficiency.
• Assist with stock picking and packing under supervision, ensuring proper handling to avoid contamination or damage.
• Operate basic handling tools or trolleys safely and responsibly.
• Support the preparation of orders for dispatch and help with loading and unloading of delivery vehicles.
• Report any equipment faults, hazards, or incidents promptly to the supervisor.

Follow all standard operating procedures (SOPs) related to hygiene, safety, and pharmaceutical product handling.

2

POSITION

COMPETENCY REQUIREMENT

KEY RESPONSIBILITIES

No

 Hostess

EDUCATION AND EXPERIENCE

1. He/she must have A minimum Advanced Certificate A2 in Hospitality Management, Hotel & Restaurant Management or any other related fields
2. Two (2) years of working experience of in a Hospital setting
3. Any other additional qualification relevant to the field is an added advantage

SKILLS AND ABILITIES

1. Deep knowledge of work processes and/or procedures including stress and time management, safety, ability to perform structured tasks Ability to operate machinery and equipment.
2. Excellent verbal, written and interpersonal skills.
3. Extreme patience and the ability to think and work under stress
4. Good deductive and reasoning skills

• Maintain a data base of all meals provided during that shift, and the numbers of special diets
• Maintain a database of all complaints received from the patients and possibly the nursing personnel.
• Records of all reports compiled and submitted to the Catering Services Supervisor.
• Implement all recording and tracing processes to ensure safety of food on transit from the Kitchen to the wards/units
• Monitor the transport of food to its destination
• Manage and monitor the wastage of food according to the Policies and Procedures of the Catering Service and the Hospital
• Monitor the cleanliness of the food trolleys
• Monitor complaints received during the day , investigate and draw up action plans to ensure resolution
• Monitor rodents and other pests and report to the Catering Services Supervisor
• Ensure that the amount of meals served tallies with the requests placed daily
• Ensure that all new admissions receive their meals as prescribed.
• Assist in carrying out monthly satisfaction feedback at ward level
• Awareness of all equipment manuals and servicing intervals
• Monitor all efficiency and safety tests and report any deficits
• Maintain data base of all pre-planned servicing of equipment and plan the handling of the food provision around the down time so that the clinical areas are not inconvenienced
• Monitor all temperatures daily of the fridges according to the Infection Control and Prevention Guidelines.
• Monitor cleanliness of all equipment according to the Infection Control and Prevention Guidelines,
• Monitor all storage of foodstuffs, daily
• Monitor training periods of personnel with particular emphasis on the correct handling of the equipment
• Liaise with the Catering Services Supervisor/ Hostess Supervisor when emergencies arise.

3

POSITION

COMPETENCY REQUIREMENT

KEY RESPONSIBILITIES

No

Cooks.

EDUCATION AND EXPERIENCE

1. He/she must have a minimum Advanced Certificate in Culinary Arts, Hotel and Restaurant Management or other related fields.
2. He/she must have Two (2) years of working experience of in a Hospital setting
3. Any other additional qualification relevant to the field is an added advantage

SKILLS AND ABILITIES

1. Knowledge of work procedures, safety, planning and organisation
2. He/ She must have Satisfactory record of continuous professional development
3. Ability to operate machinery and equipment Qualifications in a health related field Quality Management/ Assurance and/or Risk Management in Healthcare are an added advantage
4. Excellent verbal, written and interpersonal skills.
5. Extreme patience and the ability to think and work under stress

Good deductive and reasoning skills

• Collaborate with dietitians to ensure all patient meals meet required nutritional standards, particularly for those on special or fluid-based diets.
• Monitor kitchen expenditures in alignment with the approved budget and hospital policies.
• Ensure proper use and maintenance of kitchen equipment to extend its lifespan and prevent malfunctions. Coordinate preplanned servicing and safeguard assets per annual inventory requirements.
• Maintain adequate stock levels through timely requisitioning of materials (e.g., paper, toners, staples) and implement First-In, First-Out (FIFO) rotation practices.
• Resolve daily operational issues and complaints following hospital standards. Analyze and submit operational reports by the 5th of each month.
• Monitor cleaning procedures to maintain high hygiene standards, ensure food safety by monitoring staff health, and enforce the use of Personal Protective Equipment (PPE).
• Develop contingency plans for patient catering during emergencies.
• Ensure attendance at mandatory in-service training, induction, and orientation sessions, and communicate catering policies and procedures to all staff.
• Maintain accurate data on kitchen activities, equipment temperatures, and food spoilage. Conduct regular inspections of cold storage safety mechanisms, alarms, fly screens, and UV lights.
• Keep daily food usage records for costing and maintain inspection logs and compliance databases.

2

POSITION

COMPETENCY REQUIREMENT

KEY RESPONSIBILITIES

No

Radiographer

EDUCATION AND EXPERIENCE

1. He/ She Must have a minimum of a diploma (A1) in Medical Imaging Sciences.
2. He/ She Must have an Evidence of professional development in a relevant specialty area
3. He/ She Must have a minimum of three (3) years’ experience in the radiography and Imaging field.
4. A qualification or equivalent experience is an added advantage
5. Registration with a relevant professional body

SKILLS AND ABILITIES

1. Extensive knowledge in area of specialty
2. Knowledge in radiological processes and procedure
3. Strong Computer skills
4. Ability to work in a team
5. Patience, kindness, diplomacy and tact
6. Able to reassess situation and change techniques to suite emergency situations

• To implement advanced radio graphical /sonographic practices within the department
• To ensure the patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.
• To ensure the required standard of documentation in accordance with Hospital standards for records and record-keeping
• To assist the Unit Manager Implement research/evidence-based practice and audit clinical outcomes, to inform and lead clinical practice and set clinical standards
• Participate in training provided where appropriate on mandatory training sessions and where accurate records are to be maintained
• Assist with research and development as radiography practice expands.
• Participation in the education and assessment of staff undertaking a specialist course or further education programmes undertaken.

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